Panel Management Small Group Learning Series

The Practice Support Program (PSP) is launching a new service offering focused on supporting family physicians through the phases of panel management in a group setting. These sessions will be specific to your EMR platform and teach the essentials needed to:

• Improve patient care and workflow efficiency through improve EMR processes,
• Identify resource needs to help family doctors care for their patients, and
• Inform and plan proactive and preventative care.

Sessions will offer EMR demos, opportunities for group discussion, and will pair you up with a PSP Practice Improvement Coach for one-on-one support. For family doctors on the Longitudinal Family Practice Payment model, panel management will help you maintain your panel in the Provincial Attachment System and help you to provide proactive and preventative care for your patients. Panel Management can also help your team provide team-based care and help you incorporate a nurse into your team.

At this time, PSP is offering the Panel Management series for TELUS Med Access. Upcoming sessions will cover Oscar, Intrahealth Profile, and MOIS. If you are seeking support on an EMR other than Med Access please contact us through the service request form for one-to-one panel management support.

What is Panel Management?

Panel management is a process of proactively managing a defined population of patients, using EMR (electronic medical record) data to identify and respond to patients’ chronic and preventative care needs. The concept is simple: better information about patients leads to better care for patients.

The phases of panel management are a framework designed to support providers and team members in providing longitudinal, proactive care to patients. An accurate panel means physicians can easily track billings, improve workflows, improve communications with patients, and maintain a better work-life balance.

For more information on Panel Management and the Practice Support Program visit www.pspbc.ca.