Practice Supports

New course provides MOAs with patient privacy knowledge and tools

Dec 17, 2024

As digital health care tools continue to evolve, it has never been more important to ensure you and your medical staff know how to best protect personal patient data. To support physicians and teams, Doctors of BC’s Family Practice Services Committee, has partnered with the University of the Fraser Valley to provide medical office assistants (MOAs) with the opportunity to learn how to protect patient information in their clinics.

Did you know Pathways can help fight antimicrobial resistance?

Nov 12, 2021

Bugs & Drugs is a reference that doctors in British Columbia are familiar with. It's a tool that provides guidance for appropriate antibiotic use to help stop the spread of drug-resistant infections. But what some physicians may not know is the guide can be accessed through Pathways, a website that provides physicians and their staff with quick access to accurate referral information and hundreds of resources.

Pathways

Pathways is an online resource that provides physicians and their office staff quick access to current and accurate referral information, including wait times and areas of expertise for specialists and specialty clinics. Pathways also provides access to hundreds of patient and physician resources, a searchable community service directory, and a medical care directory.

Originally developed by the Fraser Northwest Division of Family Practice, Pathways is now available to all divisions of family practice across BC.

Learn more about Pathways.

Login to Pathways.

Health Data Coalition

The Health Data Coalition (HDC) aims to turn clinical data into useable information and to view trends.

Funded by the FPSC, the HDC is a physician-led data sharing initiative that brings together the work of AMCARE and the Physician Data Collaborative. The HDC incorporated as a not-for-profit society in 2016.

Physicians can have access to this data through a secure, simple to use program that maintains patient and provider confidentiality.

The HDC’s EMR IT platform aggregates data from different EMRs. The information is used to support reflective practice and facilitates system changes using coaching support and small learning groups. The HDC’s technical platform contributes to achieving the triple aim by providing primary care data for:

  • Individual physicians curious about their practice profile
  • Small groups doing peer led learning on topics such as antibiotic stewardship and polypharmacy
  • Doctors participating in FPSC programs, including Divisions of Family Practice and Practice Support Program
  • MOH health system planning and population metrics

To learn more, visit the HDC website.

Doctors Technology Office

Funded by the FPSC, the Doctors Technology Office (DTO) offers a comprehensive suite of health technology practice supports and resources to guide family physicians and practice teams through the technology landscape. In partnership with FPSC's practice support program, our health technology team answers your questions and helps optimize the use of health technology tools in your practice.

We're your tech advisor. We'll save you time and effort getting up to speed on the technology options available to you. You can also call us when technology fails and we will troubleshoot, escalate on your behalf, and help find you a solution to get your practice back up and running.

DTO focused on supporting physicians to:

  • Enhance your clinic security
  • Manage your EMR
  • Use virtual care in your practice
  • Engage in digital health

To learn more about DTO:

Practice Support Program

FPSC’s Practice Support Program (PSP) offers services for family physicians to optimize your practice, enhance your use of health technology, and more effectively manage your patient panel. Our team helps your practice become more efficient, creating more time for proactive patient care and for adopting the patient medical home attributes. Our services are customized to meet your specific practice needs and to accommodate your busy schedule.

Optimize your practice

  • Understand your patients' care experience
  • Get mentoring from your peers
  • Develop high-performing primary care teams

Enhance your use of health technology

  • Use your EMR (electronic medical record) more effectively
  • Find health technology resources
  • Apply virtual care tools to your practice

Manage your patient panel more effectively

  • Learn what's involved in panel management
  • Use panel management to help your practice provide proactive and preventative patient care
  • Sign up for training on panel management

Compensation & Certification  

  • Find out the eligibility criteria for compensation & Mainpro+ credits for practice improvement activities

How we collaborate with the Divisions of Family Practice

Our provincial team of program staff and practice improvement coaches works collaboratively with the Divisions of Family Practice to support physicians and teams, ensuring our services meet your practice improvement needs. Our relationship with the divisions of family practice ensures doctors receive seamless support through a collaborative approach that works to:

  • Identify and resolve gaps in physician support
  • Reduce overlap between sessions and meetings to mitigate “engagement fatigue”
  • Identify future practice and community quality improvement support opportunities

For more information about FPSC's practice support program, please email us at psp@doctorsofbc.ca, or submit a service request here.