Saanich family physician aims to reduce emergency visits through PQI
Urgent appointments are being dealt with more appropriately—in clinic rather than hospital—in Central Saanich thanks to the physician quality improvement project led by family physician Dr Sienna Bourdon.
Dr Bourdon noticed that Saanich Peninsula Hospital emergency room (ER) was being overwhelmed in 2022-23, with more than 1,000 patient visits for medical issues that could potentially have been treated at the Shoreline Medical clinics.